Privacy Policy

Your privacy is important to us. It is the policy of Braid By Jess & Joyce LLC to respect your privacy regarding any information we may collect from you across our website, booking system, and other platforms we operate.

We only collect personal information when it is necessary to provide our services to you. Information is collected through fair and lawful means, with your knowledge and consent. We also explain why the information is being collected and how it will be used by Braid By Jess & Joyce LLC.

We retain personal information only for as long as necessary to provide requested services. All stored data is protected using commercially reasonable security measures to prevent loss, theft, unauthorized access, disclosure, or misuse.

SMS Communication & Consent

By submitting your phone number through our website, appointment booking system, contact forms, or any communication channel operated by Braid By Jess & Joyce LLC, you expressly consent to receive SMS (text) messages from us.

How We Obtain SMS Consent

SMS consent is obtained through voluntary opt-in methods, including but not limited to:

• Website contact forms

• Online appointment booking forms

• Promotional sign-up forms

• In-person sign-ups

• Checkbox confirmation clearly indicating SMS consent

By providing your phone number or selecting an opt-in option, you agree to receive text messages from Braid By Jess & Joyce LLC.

Message frequency may vary. Standard message and data rates may apply.

You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us directly.

Your Data Rights

You may request access to your personal data, corrections, or deletion at any time by contacting us.

Phone Number Privacy

We do not sell, rent, or share your phone number with third parties for marketing purposes.

We only share personal data in the following situations:

• When required by law

• To protect our legal rights

• To deliver services through trusted third-party providers (such as booking systems, payment processors, CRM platforms, or communication providers)

External Websites

Our website may include links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.

Your Choices

You may choose not to provide personal information, but this may limit access to certain services such as booking appointments.

By continuing to use our website and services, you agree to this Privacy Policy.

Contact Us

Braid By Jess & Joyce LLC

Phone: +1 (202) 534-0063

Email: [email protected]

Address:
7375 Executive Place, Suite 214
Lanham, MD 20706
United States

Website: https://braidbyjess-joyce.braidconnector.ai/

Appointment Booking: https://braidbyjess-joyce.braidconnector.ai/appointment-page

Cookie Policy

This Cookie Policy explains how Braid By Jess & Joyce LLC uses cookies and similar technologies on our website and booking system.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help improve website performance, usability, and user experience.

Types of Cookies We Use

Session Cookies

Temporary cookies that are deleted when you close your browser.

Persistent Cookies

Cookies that remain on your device to remember preferences for future visits.

First-Party & Third-Party Cookies

Cookies may be set by Braid By Jess & Joyce LLC or trusted third-party services such as booking platforms, analytics tools, payment processors, or social media integrations.

Purpose of Cookies

We use cookies for:

• Website functionality and booking system operation

• Remembering user preferences

• Improving website performance and user experience

• Analytics and traffic monitoring

• Social media integration and marketing purposes

Your Cookie Choices

You can manage or disable cookies through your browser settings. You may:

• Disable cookies completely

• Delete stored cookies

• Receive alerts before cookies are stored

Please note that disabling cookies may affect website functionality, especially appointment booking features.

Data Security

We use reasonable technical and organizational safeguards to protect your information. However, no online system is completely secure, and we cannot guarantee absolute security.

Policy Updates

We may update this Privacy Policy and Cookie Policy at any time. Updates will be posted on this page and take effect immediately.

Continued use of our website, booking system, or services means you accept any changes.

Acceptance

By using our website, booking system, or services, you acknowledge that you have read and agree to this Privacy Policy and Cookie Policy.